Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get In Touch
We are here to assist you with any inquiries or support you may need. Reach out to us today!
123 Main Street
Anytown, CA 90210
(123) 456-7890 | info@example.com
456 Elm Street
Othertown, CA 90211
(987) 654-3210 | support@example.com
789 Oak Street
Sometown, CA 90212
(555) 123-4567 | contact@example.com
**We are here to assist you with any inquiries or support you may need. Your satisfaction is our top priority, and we strive to ensure that your experience with us is seamless and enjoyable.**
Contact us today to learn more about our services and how we can help you achieve your goals. We value your feedback and are always eager to hear from you.
At Grounded by AGO, we understand that communication is key to building lasting relationships. Our dedicated team is available to answer your questions and provide the support you need. Whether you have a specific inquiry or just want to learn more about our offerings, we encourage you to reach out. We are committed to providing timely responses and ensuring that your needs are met with the utmost care. Feel free to fill out our contact form or give us a call, and we will be happy to assist you.
Your input is invaluable to us, and we appreciate your willingness to connect. We look forward to hearing from you soon!
Thank you for considering Grounded by AGO as your trusted partner. We are excited to embark on this journey with you and are here to support you every step of the way.